Behind the Tap: Safeguarding Our Water


collage of pictures showing certified water operator at work

At Gewalt Hamilton Associates, Inc. (GHA), the role of a Certified Water Operator is central to our efforts to ensure water quality, a fundamental aspect of community health and well-being. Our Facilities and Utilities Management (FUM) Division specializes in a comprehensive range of water and wastewater system operations. This includes managing potable water treatment facilities and efficiently operating pump stations, tasks often overseen by our Certified Water Operator. This comprehensive suite of services highlights the critical role these professionals play in maintaining water quality.

The responsibilities of a Certified Water Operator go beyond mere oversight. They are the first line of defense when it comes to potential issues, ensuring that systems function optimally. This involves not just monitoring but actively informing appropriate personnel, notifying them of potential concerns, and ensuring that necessary repairs and maintenance are carried out promptly. This proactive approach ensures that minor issues don’t escalate into major problems. These professionals are committed to maintaining the purity and safety of our water supplies. The designation of the IEPA Responsible Operator highlights their expertise in safeguarding our most vital resource.

Responsible Operator in Charge

The term “ROINC,” or Responsible Operator in Charge, might not be familiar to many, but its significance in the field of water quality is undeniable. ROINCs are the guardians of water quality standards in the US. They ensure that every drop that reaches consumers is of the highest quality. “The role of a ROINC goes beyond mere technical oversight; it’s a commitment to public health and safety that we take very seriously,” says GHA Utility Operation Technician Rob Ulrich. Their role is not just a job, but a commitment to public health and safety.

When you fill a glass of water from the kitchen faucet, you’re likely not thinking about the complex systems and dedicated professionals that make such a simple act possible. This unspoken trust is the result of years of diligent work by Certified Water Operators who manage essential services from water treatment to waste removal. These experts manage a variety of responsibilities, from water treatment to waste removal. This ensures that the water you drink meets the highest quality standards.

The Environmental Protection Agency (EPA) has established rigorous guidelines that dictate the quality of potable water. These are not just recommendations, but strict requirements aimed at safeguarding consumer safety. The ROINC plays a pivotal role in this, ensuring that these guidelines are not only met but consistently upheld. It’s a testament to the protective measures in place that aim to protect consumers from any potential water-related hazards.

Picture of Jean Scher, a certified water operator

In the ever-evolving field of water management, staying updated is not just beneficial but essential. Certified Water Operators understand this and are committed to continuous learning. Maintaining an active EPA certification requires ongoing education and renewal every three years. As GHA Operations Superintendent Jean Scher says, “Our commitment to learning is a reflection of our dedication to the communities we serve. Every update, every new piece of knowledge, enhances our ability to ensure water safety.”


Commitment to Communities

At GHA, we understand the profound importance of water quality. It’s not just about compliance but about a deep-seated commitment to the communities we serve. We place immense value on the role of Certified Water Operators, recognizing their contributions to ensuring community health and safety. As we look to the future, our commitment to maintaining the highest standards in water operations remains strong.